While this is not an escape room, it's an experience that, as escape room enthusiasts, we really enjoyed.
The set design and decor of this huge space was fantastic. There were so many times when we just stopped to admire the production of it all. We came across a few puzzles and did a lot of searching/exploring, which normally would not be our thing, but the four of us (all adults) had a blast. We didn't finish all the quests in our 2 hours, but we got further than we expected.
We went around 6pm and it was fairly empty. To avoid crowds I would suggest you not go early in the day or after 8pm.
We would love to see an option to save our progress so we could return and continue where we left off. If that would have been available, we would have returned to finish our quests. Also, the previous reviewers on here said there are live actors and prizes. We did not see any of that. There were a few staff standing around that will answer your questions, but it seemed more like they were there for security.