South Park: Cartman's Escape Room

This experience was is a mixed bag for me—which is why I didn’t pick either thumbs up or thumbs down. Pros: Overall, the room had good theming and some fun tech. But honestly, I was expecting a few more Easter eggs/references to the show. Not sure how I feel about this, but you are expected to bring and use your own cell phone in this room. This wasn’t made clear before we arrived, and even when it was mentioned during the pre-game instructions, it wasn’t sufficiently called out given that it runs counter to how most other escape rooms work. Also, the length of this game is a little deceptive. The number of puzzles involved in each room varied greatly, and we definitely did not realize how much more there was left to complete when we entered the last room (which they announced as the final room when you walked in). This contributed to us not managing our time well and to us ultimately running out of time and not escaping (we were 2 enthusiasts and 2 newbies). Cons: Some of the tech was finicky, and in one area, the sound was extremely soft and hard to hear. There were also a couple of times where the decor became red herrings because they seemed like they were clues but they actually didn’t mean anything. But the thing that really killed this experience for us was the staff and the way they handled the ending of our escape experience. When time ran out, a staff member literally came in and pretty much just told us to get out. We kept trying to ask what exactly we missed and how many more puzzles we had to complete to finish. Either the person simply didn’t know the answers to our questions, or they knew but refused to tell us. Either way, they were super dismissive and ruined our fun. They just kept trying to rush us out and refused to discuss the room, much less do a basic walk-through like every other escape room company does. I read some other 1-star Yelp reviews where other customers also experienced the same thing, with staff saying it’s “company policy” not to tell you what was left (maybe in hopes you’ll come back?). This completely killed the experience for us and left us feeling incredibly unsatisfied. Allegedly we missed a search-and-find component, but they would not tell us where the item was actually hidden or what would’ve happened had we found it. This was a terrible way to end an escape room experience, and I would never recommend this location for this reason alone. Ultimately, the room itself was okay, though not great. If you’re into the South Park theme, then do it at another location. But I recommend speeding through this room a bit more and asking for hints if you get even a little stuck so you don’t waste time.

Very immersive. South Park character voices actually lead you through the journey. Really fun experience.

Overall the game was fun. We did have some technical difficulties but we still enjoyed the rest of it

This absolutely hilarious and incredibly themed South Park room had every hilarious aspect you’d expect from this licensed game. Fun puzzles and perfect atmosphere. Our group found a couple of puzzles tricky but it was very doable! Definitely recommend regardless of you knowing South Park or not.

Very well-themed and funny with many familiar references and gags, new and old! I was really impressed by the quality and use of voice actors and animated scenes. A great experience for fans of South Park!